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The Other Guy Blinked

The Other Guy Blinked

How Pepsi Won the Cola Wars

Publisher:Bantam Books
Published:September 9, 1986
ISBN:9780553051773
Language:English
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Description:

TL;DR

8/10. The president of Pepsi-Cola tells the story of the cola wars from inside, published in 1986 with New Coke barely a year old. Written with Jesse Kornbluth, and a useful case study in what a book does for a business and what a business does to the truth.

Roger Enrico ran Pepsi-Cola through the period covered here. The Pepsi Challenge, the blind taste tests that ran in shopping malls and put a market leader on the defensive for the first time in decades. The Michael Jackson deal, then the largest endorsement in advertising history. The run of commercials that turned a soft drink into a generational marker.

And then, in April 1985, Coca-Cola reformulated its ninety-nine-year-old product and reversed itself within three months, after a public reaction nobody at the company had modelled.

Enrico wrote the book almost immediately afterward, in collaboration with the journalist Jesse Kornbluth. Bantam published it in November 1986. The speed is the whole point.

Why does writing it too early make The Other Guy Blinked better?

Because a book written later would have known how it turned out.

The title is a taunt. Enrico is claiming that Coke blinked, and he is claiming it while the Coca-Cola Company would have preferred everyone move on. That is not a considered historical judgment. It is a victory lap taken at speed by a man who believed he had won.

Which makes it more useful, not less. A memoir written twenty years on would have been shaped by knowing that Coca-Cola was entirely fine, that New Coke turned into one of the luckiest accidents in marketing history because the return of the original formula generated more affection and more sales than the product had been getting before, and that the whole episode ended up strengthening the brand it was supposed to have damaged.

Enrico knew none of that. He is writing from inside a moment when it genuinely looked as though Pepsi had taken the market, and that moment is preserved here in a way no retrospective could reproduce.

Every business book faces this choice and almost all of them go the other way, waiting until the story has a shape. This one is a snapshot, and snapshots preserve exactly the things retrospectives edit out.

What does a ghostwriter take from this book?

Kornbluth is credited on the cover, which was less common in 1986 than it is now and is the right way to do it. Reading it as somebody who does this work, the division of labor is unusually visible.

What Kornbluth supplies is structural. The pacing, the chapter breaks, the decision to open where it opens, and above all the discipline that keeps an executive’s account moving instead of collapsing into a list of accomplishments. Anyone who has interviewed a chief executive knows the gravitational pull toward the resume, and something in this book resists it consistently.

What Enrico supplies is the material nobody outside could have. The room where a decision got made, the argument that preceded it, the internal disagreement about whether the endorsement money was defensible, and what it felt like to watch a competitor make a mistake of that size. No journalist could have obtained that at the time, and by the time one could, it would have been recalled instead of remembered.

That division is precisely what a collaboration is for, and this is one of the cleanest demonstrations of it I can point to.

Is The Other Guy Blinked reliable?

No, and the ways in which it is not are the interesting part.

Enrico is a partisan writing about his own company’s rival at a moment of apparent triumph. The reader has to hold that the whole way through. Coca-Cola’s internal reasoning is characterised from outside by somebody with an interest in it looking foolish, and the Pepsi decisions that did not work get considerably less space than the ones that did.

A book like this is evidence about how its author saw the world at a particular moment. It is not a neutral account of an industry, and treating it as one produces a distorted picture of a competition that was much more even than the title suggests.

Read alongside something from the Coca-Cola side it becomes far more useful, because the gap between two accounts of the same events is where the actual history sits.

What it tells you about writing a business book

The strategic function of this book was never to sell copies. It was to fix a narrative while the narrative was still forming, and to do it under the name of the person with the standing to fix it.

That is worth understanding if you are weighing a book for your own company. The value is not royalties and it is rarely direct sales. It is that a book becomes the version of events that sits on a shelf, gets cited, and shapes how an episode is remembered by people who were not there.

Enrico understood that, moved fast, and got his version into print before anybody else got theirs. Forty years on it is still the account people reach for, which tells you the tactic worked whether or not the claim in the title did.

Verdict

Dated, partisan, and genuinely worth reading, especially if you are considering a business book of your own. It shows what an executive account can do that a journalist’s history cannot, and it shows the cost, which is that you are reading a man’s case for himself and have to keep remembering it.

The New Coke chapters are the reason to pick it up, and the speed with which he wrote them is the reason they are worth anything.

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Frequently Asked Questions

What is The Other Guy Blinked about?
Roger Enrico, president of Pepsi-Cola, tells the story of the cola wars from inside: the Pepsi Challenge, the Michael Jackson endorsement, and Coca-Cola’s decision to reformulate its product in 1985 and reverse itself three months later.
When was The Other Guy Blinked published?
Bantam released it in November 1986, roughly a year after the New Coke episode, which is unusually fast for a book of this kind and is the source of both its weaknesses and its value.
Was The Other Guy Blinked ghostwritten?
It was a collaboration with the journalist Jesse Kornbluth, credited on the cover. Kornbluth supplies the pacing and structure while Enrico supplies the material nobody outside the company could have.
Why does writing it early make The Other Guy Blinked better?
Because a later account would have known that Coca-Cola was fine, that New Coke became one of the luckiest accidents in marketing history, and that the episode strengthened the brand it was meant to damage. Enrico knew none of that, so the book preserves a moment retrospection would edit away.
Is The Other Guy Blinked reliable?
No. It is a partisan account by an executive writing about his own rival at a moment of apparent triumph. Coca-Cola’s reasoning is characterised from outside by somebody with an interest in it looking foolish, and Pepsi’s failures get less space than its wins.
What can a ghostwriter learn from The Other Guy Blinked?
The division of labor is unusually visible. The structure, pacing, and resistance to collapsing into a resume come from the collaborator; the room where the decision happened comes from the executive. Neither could have produced the book alone.
What did The Other Guy Blinked do for Pepsi?
It fixed a narrative while the narrative was still forming, under the name of the person with the standing to fix it. Forty years on it remains the account people reach for, which suggests the tactic worked whether or not the claim in the title did.
Should you read The Other Guy Blinked now?
Yes, if you are weighing a business book of your own. It demonstrates what the format can do strategically, and it demonstrates the cost, which is permanent attachment to a version of events you wrote before you knew the ending.

About the author

Roger Enrico

Roger A. Enrico was born in Chisholm, Minnesota in 1944, served as a naval officer in Vietnam, and joined General Mills before moving to Frito-Lay and then to Pepsi-Cola, where he became one of the defining marketing executives of the late twentieth century. He ran Pepsi-Cola USA during the period known as the cola wars, when Pepsi went from a…

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Jesse Kornbluth

Jesse Kornbluth is an American journalist, author, and collaborator who has worked across magazine writing, books, screenwriting, and the early commercial internet. As a magazine journalist he was a contributing editor at Vanity Fair, New York, and Architectural Digest, and contributed to The New Yorker and the New York Times. His own books include Airborne: The Triumph and Struggle of…

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