TechnologyJuly 4, 2026
The system that worked yesterday would not come up today, and there were no logs to explain why, because the failure was the logging. We spent three days awake hunting an earthquake. The cause was a punctuation mark, and the…
TechnologyJuly 4, 2026
ILOVEYOU never encrypted a file or stole a password from us. It just sent mail, from hundreds of our machines at once, until our Exchange server ran out of disk space and died. Recovery took weeks, and it changed how…
TechnologyJuly 4, 2026
My consultant called while I was driving to a Renaissance fair: the power had failed, the generator had not come on, one UPS was missing, a coin-sized battery had died, the DR link had been down for two days, and…
TechnologyFebruary 8, 2026
Five young developers came to a dim restaurant for career advice, brimming with confidence about microservices and cloud-native everything, and had no idea what was coming. Forty years of IT disasters teach you about Murphy's Law and how fragile everything…
TechnologyFebruary 10, 2026
The regulatory documents are the standards your security program has to satisfy, and most teams never realize they are working from a version that expired. Finding and reading the right ones is half the compliance battle. Here is how to…
TechnologyFebruary 10, 2026
Coffee in hand, you open an email demanding $500 in Bitcoin to unlock your photos, tax records, and three-year novel, and yesterday's urgent delivery notice was the invitation. It happens thousands of times a day, and the habits that stop…
TechnologyFebruary 10, 2026
Passing an audit and being secure are not the same thing; companies that treat compliance as a checklist get breached at the same rate as those that ignore it. Real protection comes from documentation that reflects how the business actually…
TechnologyJuly 4, 2026
He wanted the technical depth in. His goal was the attention of management. We fought it chapter by chapter, and the balance he reached got him promotions and speaking engagements, which is how I learned the battle every technical author…
TechnologyJuly 4, 2026
When an executive searches for a ghostwriter who understands digital transformation, the real question underneath is simple: will I have to teach this writer my field before they can write my book? Here is the evidence that the answer is…
TechnologyJuly 4, 2026
Clean machine A. While you are cleaning machine B, machine C reinfects A. We played whack-a-mole against a network worm that never got tired, and lost, until we stopped treating machines and started treating the network.
TechnologyJuly 4, 2026
The PCI scan found L0phtCrack, a password cracker, sitting on one of our servers. We hunted it down expecting an intruder. We found our own consultant, who needed passwords to do his job and decided cracking them was faster than…
TechnologyJuly 4, 2026
People ask what our transformation covered, and the honest answer sounds like bravado: everything. Accounting to SAP, HR and payroll to SaaS, merchandising to a real system. The completeness was the hardest-won property of the program, and the point of…
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