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Joe Sent Me a Podcast About the Golden Rule

TL;DR: Joe Rockey, a client, sent me an episode of the H2H Experiment where he argues the Golden Rule fails as leadership because you motivate people with what would motivate you, and their drivers are almost never yours. The same failure ruins ghostwritten books: a writer who writes in his own voice hands the client the version he would want to read. Voice capture is the Golden Rule turned inside out. Write the way the client speaks. That means listening long enough to learn where they get quiet.

Joe Rockey sent me a link and told me to watch it. It was an episode of the H2H Experiment, a leadership podcast, and it had nothing to do with writing. Twenty-five minutes later I understood why most ghostwritten books sound wrong, and a client had explained it to me without meaning to.

Joe’s argument is that the Golden Rule fails as leadership advice. Treat people the way you want to be treated sounds generous, and it produces managers who motivate their people with whatever would motivate the manager. Their top drivers are almost never yours. A manager who loves public recognition keeps praising a person who wants to be left alone, and calls it kindness. I’ve written more on the piece itself in The Golden Rule Breaks Books the Same Way It Breaks Teams. This article is about what I do differently because of it.

I care about this more than almost anything else in the job.

A book that doesn’t sound like its author has failed the client in public, because the people who know him best are the first ones to read it. Every ghostwriter says they capture voice. Far fewer are willing to keep quiet long enough to do it.

Why do ghostwritten books not sound like their authors?

Because the writer wrote what he’d want to read: his rhythms, his jokes, his sentence length, his way of building an argument. People who come to me after a bad experience with another ghostwriter describe the same few failures over and over, and a book that didn’t sound like them is one of them. A writer’s own voice is the one he can produce without effort, so he hands the client the version that would work on him, and the client’s friends read it and say: this doesn’t sound like you.

That’s the Golden Rule in a different room. The manager motivates with his own drivers; the writer writes with his own voice.

Both feel like generosity. Both are a failure to notice that the other person isn’t you. Joe’s episode named the leadership version so clearly that I saw the writing version for the first time in years of doing it.

What is voice capture?

Voice capture is the Golden Rule turned inside out: write the way the client speaks and leave your own habits at the door. That means listening long enough to learn their drivers, the words they reach for, how long their sentences run, what they joke about when they’re comfortable, and where they get quiet. I think a ghostwriter who can’t stand to disappear from the page is in the wrong line of work.

After 54+ ghostwritten books, I think that’s the whole job. Knowing the subject gets the facts right. Being able to write gets a reader through the pages. Voice capture makes it the client’s book instead of mine with their name on it, and it’s the part that can’t be faked from a transcript alone. You have to have been listening.

After 54+ ghostwritten books, I think that’s the whole job.
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How do you hear voice in an interview?

In the silence after a question. I ask one thing and then stop talking. The client fills the silence in their own words, and those words are the material. My job in that moment is to notice which words they chose and keep them. A writer who fills the silence with suggestions is writing his own book and having the client agree to it.

The interview is where voice capture happens. It can’t be added in the edit. A manuscript written in the wrong voice can be corrected sentence by sentence, but the result reads like a translation, because it’s one. The voice has to be in the transcript, and the transcript has to have been produced by a client who was allowed to talk.

What a client relationship produces

Joe is a client. He gave a testimonial and has been on my podcast twice. He sent the episode because he saw himself in it, and I wrote about it because I saw myself in it too. Same principle, different medium, and neither of us borrowed it from the other. That exchange is what a good client relationship produces: material, in both directions, that neither party could have made alone.

It’s also the kind of relationship the book needs. A client who trusts the writer says the thing they have never said, and a writer who trusts the client stays quiet long enough to hear it. That mutual trust is second only to the goal in deciding whether a book works, and it’s the reason I tell people to interview the writer, not the salesperson.

Trust also means the client gets to tell me when I’ve got it wrong, and I want that call early. A client who sits on a chapter that doesn’t sound like him, because he doesn’t want to hurt my feelings, is paying for a book he’ll never be comfortable reading aloud.

Where does the Golden Rule sneak back into ghostwriting?

Structure. A writer who has learned to keep his sentences out of the manuscript will still impose his idea of how an argument should be built, and that’s a voice too. Some clients think in stories and arrive at the point last. Some state the point and then defend it. A book that reverses the client’s natural order sounds wrong even when every sentence is theirs.

So voice capture includes the shape of thinking along with the words.

The interviews reveal it, if the writer notices. A client who answers every question with an example is telling the writer how the chapters should open. A client who answers with a rule is telling him something else. The manuscript should follow the client’s order. A writer who reorders it to suit his own taste is the Golden Rule wearing an outline, and it’s arrogant, however well he means it.

How do you test whether a ghostwritten book is in your voice?

Read one page aloud. If your mouth already knows the sentences, the voice is right.

If you trip over a word you’d never use, it’s wrong, and the fix belongs upstream in the interviews. Run the test on the first chapter, since by the last chapter the whole book is written in whatever voice the first one had. I’d tell any client to insist on that test before approving chapter two.

Joe’s version of that test, for leaders, is to ask what motivates the person in front of you instead of assuming. Mine is the read-aloud. Both are the same move: stop projecting yourself and go find out.

The listening starts in the first hour, and it’s the reason the first hour exists. The Book Discovery Intensive is that hour, structured: you talk, I ask, and by the end we both know what the book is and what it sounds like. Joe’s Leaders and Their Stories conversations are in the Leaders hub. Send me a message on LinkedIn if you want to talk it through. Part of The Ghostwriting Hub.

A ghostwritten book that doesn’t sound like its author has failed at the one thing the client couldn’t do for himself, and it makes me angry, because the fix costs nothing but the writer’s ego. Listen until you know how the client talks, then write it that way and keep yourself out of it.

Frequently Asked Questions

Why do ghostwritten books often not sound like the author?
Because the writer wrote in his own voice, handing the client the version he’d want to read. It’s the Golden Rule failure applied to writing: assuming the other person is like you.
What is voice capture in ghostwriting?
Writing the way the client speaks instead of the way the writer would. It requires listening long enough in interviews to learn the client’s words, rhythms, and silences, and then keeping the writer’s own voice out.
Can voice be fixed in the editing stage?
Not well. A manuscript written in the wrong voice and corrected sentence by sentence reads like a translation. The voice has to be in the interview transcripts from the start.
How can I tell if my ghostwriter captured my voice?
Read one page aloud. If the sentences feel like yours, the voice is right. If you trip over words you’d never use, it’s wrong. Test the first chapter.
What is the H2H Experiment?
A leadership podcast. Joe Rockey’s episode on why the Golden Rule fails as leadership advice prompted this article, because the same failure explains ghostwritten books that sound wrong.

About the Author
Richard Lowe, professional ghostwriter

Richard Lowe is a professional ghostwriter and author with 113+ books authored and 54+ ghostwritten. Before writing full time he spent 33 years in enterprise technology, including 20 years as Director of Computer Operations and Technical Services at Trader Joe's. He writes nonfiction, fiction and memoir, and works with executives and experts on books that build authority.

More about Richard Lowe →

Disclaimer

The views and opinions expressed in this blog post are solely those of Richard Lowe and are based on personal experience and research. This content is for informational purposes only and should not be construed as professional legal, financial, accounting, or business advice. Always consult with qualified professionals before making important business or legal decisions. Richard Lowe is not a lawyer, accountant, or licensed professional advisor, and this content does not establish any professional relationship.

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