TechnologyThe migration budget covered the conversion, the cutover, the infrastructure, the testing. The real bill arrived afterward, by invoice: hundreds of SQL queries that had to be re-optimized for the new platform, by six specialist DBAs, over six months, on…
TechnologyThe system that worked yesterday would not come up today, and there were no logs to explain why, because the failure was the logging. We spent three days awake hunting an earthquake. The cause was a punctuation mark, and the…
CybersecurityClean machine A. While you are cleaning machine B, machine C reinfects A. We played whack-a-mole against a network worm that never got tired, and lost, until we stopped treating machines and started treating the network.
TechnologyThe Gantt chart crescendos to cutover weekend, and the boxes after it say 'stabilization,' thin little boxes, drawn by optimists. Then you go live and discover what those boxes contain: weeks of triage, expectation management, and a system running on…
CybersecurityILOVEYOU never encrypted a file or stole a password from us. It just sent mail, from hundreds of our machines at once, until our Exchange server ran out of disk space and died. Recovery took weeks, and it changed how…
TechnologyFriday we were on the old platform. Monday we were on the new one, and it was buckling. We stood at the edge of a rollback with the whole company standing on a system that could not carry the load,…
TechnologyThe consultant's heroics got the disks back. Then came the part the first article only promised: bringing up applications that had been written on the assumption they would never stop. No restart procedures, no known states, dependencies documented in nobody's…
TechnologyWhen an executive searches for a ghostwriter who understands digital transformation, the real question underneath is simple: will I have to teach this writer my field before they can write my book? Here is the evidence that the answer is…
CybersecurityEvery executive who comes to me for a cybersecurity book wants to write a technical book. The book that builds careers is aimed at boards, customers, and the people who approve budgets, with the technical depth as rebar: everywhere, load-bearing,…
TechnologyHe wanted the technical depth in. His goal was the attention of management. We fought it chapter by chapter, and the balance he reached got him promotions and speaking engagements, which is how I learned the battle every technical author…
BusinessPersuasive writing is not manipulation. The writing that changes minds respects the reader, makes a real case, and earns trust instead of demanding it.
Behind the BookI left convinced Christianity was not for people who could not sit still or focus. It took decades to hear a version of it that had room for me.
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