GhostwritingI ghostwrote three digital transformation books for executives, and it taught me what running transformations never did: each one did it completely differently, at Fortune 500 scale, agile and scrum where I had used waterfall, each with a methodology they…
TechnologyDo digital transformation in this order: people, process, technology. People first, always, asking what happens to each person, retrained, retired, moved where. Process next, where you often find the process is just broken and fixing it solves the problem with…
TechnologyThe hardest part of running technology was never the technology; it was that leadership spoke business while I spoke tech, and neither of us understood the other. I did not grasp how much that cost until the CEO of Trader…
MemoirsLegacy systems do not die because your roadmap wants them gone. I kept ancient ones alive for years, including a dead-vendor system on unmaintainable hardware with a database that existed nowhere else, no support, but it ran the business, so…
TechnologyMost digital transformations fail for an unglamorous reason: poor testing. Everyone checks whether the system works normally; almost nobody tests it under real load or watches what happens when it breaks. I saw systems go live with untuned queries that…
TechnologyDigital transformation is plumbing. The buzzword suggests a bold leap; the real work is infrastructure, one component at a time. I led enterprise transformations at a national retailer, and the method that worked was never a big bang, it was…
Artificial IntelligenceEvery model answered in under a second, and the speed was the tell. What the different answers gave away, and why a character whose sincerity you can never verify is a harder writing problem than it looks.
Artificial IntelligenceThe printing press arrived in the 1440s and by the 1470s the scribes had organized a resistance movement. They were not wrong that their world was ending. They were wrong about what that meant for writing. Six hundred years of…
CybersecurityI was never a CISO by title; my networking partner and I were both directors who, with a boss who was not security savvy, functioned as a de facto CISO together, setting the rules and getting them approved. The job…
GhostwritingScope, structure, the people in it, and the truth problem. What has to be decided before the writing starts, what can safely wait, and which of those decisions is the one people get wrong.
GhostwritingThe parts of getting published that nobody explains properly. What a proposal has to prove before anyone reads the manuscript, what beta readers are genuinely for, and where the process stalls.
Book MarketingWhat Substack does that a standalone email platform does not, what it costs you in ownership, and the subscriber numbers a paid tier needs before it is worth running at all.
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