Leading a technology organization is mostly a people job with a technical vocabulary. These articles cover running IT teams, managing operations at scale, and the judgment calls that come with responsibility for systems others depend on.
For Executives & ProfessionalsIn finance, the first rule is diversification. The same rule applies to technology, and most companies are breaking it by betting everything on AI. Here is the case for spreading the risk.
Change ManagementPeople ask what our transformation covered, and the honest answer sounds like bravado: everything. Accounting to SAP, HR and payroll to SaaS, merchandising to a real system. The completeness was the hardest-won property of the program, and the point of…
IT LeadershipThe Gantt chart crescendos to cutover weekend, and the boxes after it say 'stabilization,' thin little boxes, drawn by optimists. Then you go live and discover what those boxes contain: weeks of triage, expectation management, and a system running on…
Digital TransformationThe hardest part of running technology was never the technology; it was that leadership spoke business while I spoke tech, and neither of us understood the other. I did not grasp how much that cost until the CEO of Trader…
Change ManagementMost digital transformations fail for an unglamorous reason: poor testing. Everyone checks whether the system works normally; almost nobody tests it under real load or watches what happens when it breaks. I saw systems go live with untuned queries that…
AI and WritingRichard Lowe (The Writing King) joins Shatoya on the Las Vegas IT Management Podcast from K&B Communications for a conversation aimed at technical
CancerDaniel Holguin Sr. joins Richard Lowe on Leaders and Their Stories to share leadership lessons forged through surviving cancer, serving as a police officer from 1993 to 2001, and learning to lead very different people as individuals rather than by…
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