CybersecurityWe were hunting for a machine during a disaster recovery effort. Systems were talking to it, work depended on it, and it was not in the server room. We found it under a user's desk in accounting, running decade-old software,…
CybersecurityThe PCI scan found L0phtCrack, a password cracker, sitting on one of our servers. We hunted it down expecting an intruder. We found our own consultant, who needed passwords to do his job and decided cracking them was faster than…
BusinessPeople ask what our transformation covered, and the honest answer sounds like bravado: everything. Accounting to SAP, HR and payroll to SaaS, merchandising to a real system. The completeness was the hardest-won property of the program, and the point of…
CybersecurityFour to five months of interviews, C-suite down, mapping every policy to a named role. The project revealed something no framework document warns you about: the CFO did not know what segregation of duties was, and once he understood it,…
CybersecurityLightning fried a computer room around me. Backhoes cut my DR links. A tabletop exercise with a truck bomb and an active shooter taught a room of professionals that half of them could not authorize anything. Twenty years of disaster…
CybersecurityA DR plan is a set of precise claims about a specific environment. A transformation is the deliberate, wholesale changing of that environment. Put those two sentences together and you see the problem most transformation programs never address.
CybersecurityHe arrived to service the payment terminals, carrying replacements: our exact model, hacked to skim card data. What stopped him was not a firewall or a scanner. It was a policy simple enough to survive contact with a busy front…
BusinessI ghostwrote a book built on the people-process-technology framework, and I had unusual material to test it against: my own transformations. Sorted honestly, every crisis that threatened them was a people problem or a process problem wearing technical clothing.
CybersecurityI have to take gamified security tests to consult for companies, and I have rewritten the book on phishing, literally: KnowBe4's Cyberheist, twice, credited alongside Roger A. Grimes. The gap between those two kinds of training is the gap between…
BusinessHe wanted the technical depth in. His goal was the attention of management. We fought it chapter by chapter, and the balance he reached got him promotions and speaking engagements, which is how I learned the battle every technical author…
CybersecurityEvery executive who comes to me for a cybersecurity book wants to write a technical book. The book that builds careers is aimed at boards, customers, and the people who approve budgets, with the technical depth as rebar: everywhere, load-bearing,…
BusinessWhen an executive searches for a ghostwriter who understands digital transformation, the real question underneath is simple: will I have to teach this writer my field before they can write my book? Here is the evidence that the answer is…
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