GhostwritingThe senior engineer carries decades of knowledge that exists nowhere but in their head, and when they retire, it is gone, not the textbook stuff, the real stuff: how the system actually works, why it was built that way, what…
GhostwritingThe technology executive's career is a real story almost nobody captures: the arc from writing code to running the whole operation, the disasters survived, the political fights to fund critical work, the teams built and led. I lived that arc,…
GhostwritingIf you spent your career in technology, your story is worth a book, and it needs a ghostwriter who understands the world you came from. Most will flatten your career into mush, because they do not know what shipping that…
Digital TransformationMost digital transformation advice assumes you build software. I ran it for a retailer whose actual business was selling things, which is harder and different in ways the advice ignores, your transformation competes with the real business for money and…
Digital TransformationI ghostwrote three digital transformation books for executives, and it taught me what running transformations never did: each one did it completely differently, at Fortune 500 scale, agile and scrum where I had used waterfall, each with a methodology they…
Digital TransformationDo digital transformation in this order: people, process, technology. People first, always, asking what happens to each person, retrained, retired, moved where. Process next, where you often find the process is just broken and fixing it solves the problem with…
Digital TransformationThe hardest part of running technology was never the technology; it was that leadership spoke business while I spoke tech, and neither of us understood the other. I did not grasp how much that cost until the CEO of Trader…
Digital TransformationLegacy systems do not die because your roadmap wants them gone. I kept ancient ones alive for years, including a dead-vendor system on unmaintainable hardware with a database that existed nowhere else, no support, but it ran the business, so…
Digital TransformationMost digital transformations fail for an unglamorous reason: poor testing. Everyone checks whether the system works normally; almost nobody tests it under real load or watches what happens when it breaks. I saw systems go live with untuned queries that…
Digital TransformationDigital transformation is plumbing. The buzzword suggests a bold leap; the real work is infrastructure, one component at a time. I led enterprise transformations at a national retailer, and the method that worked was never a big bang, it was…
CybersecurityI was never a CISO by title; my networking partner and I were both directors who, with a boss who was not security savvy, functioned as a de facto CISO together, setting the rules and getting them approved. The job…
CybersecurityMost security tools are theater. I sat through endless vendor pitches for products with giant dashboards full of blinking widgets that looked impressive and did almost nothing. The attack surface is enormous, phones, laptops, servers, cloud, even charging cables, and…
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