I was glad to see it come back, and I was angry about how it went away. Cision took a free tool that worked for small authors and buried it under paywalls and dashboards nobody asked for. The people who got hurt worst were the ones HARO was built for in the first place: the independent expert with no publicist and no budget, who suddenly had one less way to get in front of a reporter.
Featured.com acquired HARO from Cision in April 2025 and relaunched it with the original model: free for both journalists and sources, email-based queries, no paywalls. Peter Shankman, who founded the original HARO back in 2008 as a Facebook group that grew into something much bigger, also launched his own successor called Source of Sources running on the same principle. The concept that made HARO valuable in the first place turned out to be more durable than the corporate decisions that nearly killed it.
If you’re an author, a ghostwriting client, a business professional, or anyone who has published a book and wants media coverage, HARO is among the most effective free tools available for getting quoted in major publications. I used it before the shutdown. It works unusually well for the right kind of person. But it requires patience, speed, and the ability to write exactly what reporters need in the format they need it.
What Is HARO and How Does It Work?
HARO (Help a Reporter Out) sends journalists’ requests for expert sources to subscribers, who pitch short answers the journalist may quote.
If a journalist asks about healthcare policy and you’re a fiction author, don’t respond.Share on X
HARO connects journalists who need expert sources with professionals who can provide quotes, insights, and commentary. The journalist submits a query describing what they need.
HARO distributes those queries to registered sources. Sources respond directly to the journalist. If the journalist uses your response, you get quoted in their publication, usually with your name, title, and a link to your website. For more, see book publicity for authors.
The publications range from blogs to major outlets. Journalists from The New York Times, Reuters, Forbes, Inc., and hundreds of other publications have used HARO to find sources. A single quote in a high-authority publication can generate a backlink worth more than months of SEO work, plus the credibility of being cited as an expert in a respected outlet.
You sign up as a source, select your areas of expertise, and receive email digests containing journalist queries. You scan for queries relevant to your knowledge, craft a response, and send it. That’s the entire process.
Why does HARO matter for authors?
If you’ve written a book, you’re an expert on the subject of that book.
HARO gives you a direct channel to journalists who are actively looking for exactly that expertise. This is responding to someone who has already asked for what you know. For ghostwriting clients who have published a business book, a memoir, or a policy book, HARO is a way to extend the authority that book established.
The book makes you credible. HARO puts that credibility in front of journalists who amplify it to their audiences. I tell authors this constantly, because too many of them publish an expert book and then sit on it, waiting for somebody to notice, and nobody does. I think that’s a waste of the hardest work they’ll ever do.
The SEO value alone justifies the time investment. A backlink from Forbes, Inc., The New York Times, or any high-domain-authority publication sends a powerful signal to Google about your website’s credibility. My Author Platform Handbook covers how media coverage fits into the larger strategy of building author visibility, and HARO is among the most accessible tools for generating that coverage.
Beyond SEO, being quoted in publications builds the kind of third-party credibility that no amount of self-promotion can replicate. When a journalist chooses to cite you as an expert, that’s an independent endorsement of your knowledge. It counts with future media contacts, potential clients, speaking engagement organizers, and anyone evaluating your authority.
What do most people get wrong about HARO?
Most people who try HARO and give up fail because they don’t understand what journalists want, and the gap between what sources think journalists want and what journalists want is enormous.
The number one mistake is treating HARO like a marketing opportunity instead of a journalism tool. Journalists are looking for a specific piece of information, a quote, a data point, or an expert perspective that fits the story they’re already writing. They have no interest in your sales pitch, your company history, your book title or your credentials paragraph.
When a journalist asks “What are the biggest mistakes first-time authors make?” they want three to five specific, concrete mistakes stated clearly and concisely. They don’t want your company history, your book title, your credentials paragraph, or a 500-word essay. They want the answer to their question in a format they can paste into their article with minimal editing.
Speed matters enormously. Journalists work on deadlines. A query posted at 8 AM may have a deadline of 2 PM. If you respond at 5 PM, you’ve wasted your time. The sources who get quoted consistently are the ones who respond within the first hour or two.
Set up notifications. Check the digests immediately when they arrive. If a query matches your expertise, respond now. Relevance is non-negotiable. If a journalist asks about healthcare policy and you’re a fiction author, don’t respond. Irrelevant responses waste the journalist’s time and damage your reputation on the platform. Respond only to queries where you have real expertise and can provide real value.
Keep responses short. Three to five sentences answering the question, followed by a one-line bio with your name, title, and website. That’s it. Journalists are scanning dozens to hundreds of responses. The ones that get selected are the ones that give them exactly what they need without making them dig for it.
How Do You Write a HARO Response That Gets Selected?
Start with the answer. This sounds obvious, but the vast majority of HARO responses bury the useful information under three paragraphs of credentials and context.
Don’t start with your background. Don’t start with “Thank you for this great question.” Start with the information the journalist asked for. If they asked for mistakes first-time authors make, your first sentence should be a mistake. Everything else comes after.
Be precise and concrete. “Many authors struggle with marketing” is the kind of response that gets deleted without being read. “Most first-time authors spend their entire budget on editing and have nothing left for launch marketing. That means the book releases to silence” is precise, concrete, and quotable. The journalist can drop that sentence directly into their article. That’s what you’re aiming for: a response so clean and so precise that the journalist barely needs to edit it.
Write in a voice that sounds like a human being talking.
Journalists want sources who sound like real people with real experience. If your response reads like AI generated it or a PR department wrote it, journalists will ignore it. This is one area where AI-generated responses are actively harmful. Journalists can spot them, and Peter Shankman has stated that AI pitches get sources removed from his platform.
I use AI every day for transcripts and summaries, and I still wouldn’t let it anywhere near a HARO pitch. A journalist asked a human being a question. Sending back a machine’s answer wastes their time and burns your name with somebody who might have quoted you for years. Include one brief credential that establishes why you’re qualified to answer. “Richard Lowe, ghostwriter of 54+ books” is sufficient. The journalist will follow up if they need more.
Provide your contact information. Email and phone number. If a journalist wants to use your quote, they may need to verify it or ask a follow-up question. Make it easy for them to reach you.
The State of HARO Today
The journalist-source matching space has gotten more interesting since the Connectively debacle. As of 2026, the options include the relaunched HARO (now owned by Featured.com), Peter Shankman’s Source of Sources, Qwoted, Help a B2B Writer, and the low-tech but surprisingly effective approach of monitoring the #journorequest hashtag on X and Bluesky. Each works on the same basic principle: journalists post queries, sources respond.
HARO under Featured.com has returned to the free model and is actively working to address the spam and AI-generated responses that plagued both the original HARO and Connectively. Source verification, AI content detection, and community reporting are all part of the new system. Whether they can maintain quality as the platform scales remains to be seen, but the early signs are encouraging.
I’m rooting for them. The Connectively mess taught me something about these services, though. A free tool that works is one acquisition away from a paywall, so I wouldn’t build my whole media plan on any single platform, and I’d keep an eye on the others even while HARO is working for you.
The core strategy stays the same whichever platform you use: respond fast, respond relevantly, provide specific value, and make the journalist’s job easy. I think authors who ignore these platforms are leaving free press on the table that PR agencies charge a fortune to chase, and that’s a damn shame when the only cost is time and the ability to write a clear, concise, expert answer.
If you’ve published a book, you already have the expertise.
HARO gives you the channel. For authors building a platform, my Book Promotion Handbook and Author Platform Handbook cover the full strategy for turning a published book into sustained media visibility. For professionals who want a book that establishes their authority, ghostwriting services are available. Start with a conversation.
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