Making calls with incomplete information: sunk cost, consensus you will never get, constraints that generate better answers than free choice, and knowing when to stop and start over.
Decision MakingEvery transformation vendor sells alignment, and alignment is not for sale. I ran a company off paper and onto computers with hundreds of people across every department wanting different things, and no version of that project existed where everyone was…
AIIf your team has been stuck on the same problem for more than a few days, the fastest fix is usually to delete the work and start over, and almost nobody does it. I lost weeks to a bug that…
ConsultingBefore you commission a technical assessment, find out what decision it is going to be used in. Honest engineers doing honest work can still produce a report that exists to strengthen somebody's position in a negotiation, and the outcome will…
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